Privacy Policy

Effective Date: July 18, 2025 , Update Date: Oct 18, 2025

At Orca Slicer, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, use the Orca Slicer 3D software, or access related services. By using our products or services, you agree to the practices described in this policy.

Who We Are

Orca Slicer 3D is a free, open-source 3D printing slicer developed to enhance the performance and quality of your prints. While the software originates from the SoftFever project and is based on Bambu Studio, this Privacy Policy applies specifically to the services offered on our website orcaslicer3d.com.

Information We Collect

1. Personal Information

We only collect personal data when it’s necessary for communication or account-related purposes:

Contact Information: Your email address or name when you reach out to us.
Account Data (if applicable): Username, password, and email if you register an account on our site.

2. Technical & Usage Data

To improve performance and support:

Crash Reports & Diagnostics: Software version, OS details, error logs.
Device Specs: Operating system type, GPU, CPU, and hardware compatibility data.

3. Website Analytics & Cookies

Cookies: Used for user experience improvement, analytics, and remembering preferences.
Log Files: IP addresses, browser type, device type, and referring pages for performance tracking.

How We Use Your Data

To Improve Services: Analyze technical issues, optimize print quality, and enhance software features.
To Provide Support: Respond to inquiries, resolve bugs, and provide personalized troubleshooting.
For Analytics: Understand how users interact with the website and slicer software to improve usability.
For Security: Monitor and prevent unauthorized access or suspicious activity.

Third-Party Integrations

Orca Slicer supports integrations with the following platforms:

Obico: Remote printer management and AI-based failure detection.
OctoPrint, Klipper (Fluidd & Mainsail): Printer control and file transfer tools.

Data shared during integration follows the third party’s privacy policy. You are responsible for reviewing and agreeing to each provider’s terms when enabling integration.

Data Storage & Security

Local Storage: Most data is stored locally on your device.
Server Communication: Only minimal data is shared with our servers (e.g., for contact form submissions or support).
Security Measures: We apply encryption, secure transmission protocols, and regular monitoring to safeguard all collected data.

Your Rights

You have full control over your personal data:

Access: Request a copy of your stored data.
Correction: Update or correct inaccurate data.
Deletion: Ask us to delete your data unless required for support or legal reasons.
Cookies: Manage cookie preferences in your browser settings.

Children’s Privacy

Orca Slicer 3D does not knowingly collect data from children under 13. If such information is discovered, we will delete it immediately.

International Data Transfers

If you’re accessing our website from outside the region where our servers are located, your information may be transferred internationally. We comply with applicable laws for data protection across borders.

Policy Updates

This policy may be updated to reflect changes in technology, regulations, or our services. We will post updates with a revised “Effective Date” at the top of this page. We recommend reviewing the policy periodically for the latest information.

Contact Us

If you have any questions about this Privacy Policy, your data, or your rights, please contact us:

Email: [email protected]

We are committed to protecting your privacy and ensuring transparency in how we handle your data.

Acknowledgment & Consent

By using Orca Slicer and related services, you acknowledge that you’ve read, understood, and agreed to the terms outlined in this Privacy Policy.

Thank you for trusting Orca Slicer to support your 3D printing journey.